SOUL Foundation (‘the Foundation”) has adopted this Privacy Policy as we recognise the right of people to keep their personal information private. This Privacy Policy covers the Foundation’s use of personally identifiable information that you provide, and we collect or hold, including when you continue to browse and use our website www.soulfoundation.org.uk.If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, govern the Foundation’s relationship with you. If you disagree with any part of this policy, please do not provide personal information and do not use our website.

This policy explains how the Foundation and the website comply with the DPA (Data Protection Act), the General Data Protection Regulation (GDPR) which comes into effect on 25 May 2018, and the Privacy and Electronic Communications Regulations. We may update this policy in line with the UK's exit of the European Union.By providing your personal details, you agree to allow the Foundation to contact you by mail, email, telephone or SMS text message in connection with its charitable purposes; either on the basis of the consents you have given us, or for our legitimate interests in accordance with current data protection regulations.

We collect personal information each time you are in contact with us. For example, when you:

The Foundation does not hold any debit or credit card details for donations/payments made via our websites. All card payments are handled by service providers who encrypt card information sent from our website.

The Foundation will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only use and disclose your personal information as follows:

The information you provide to us will be held on computers in the UK, the European Union and the USA and may be accessed by or given to our staff at SOUL Foundation and our service providers who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties may process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.We do not sell or pass any of your personal information to any other organisations and/or individuals without your express consent.By providing us with your details, you are giving the Foundation your express permission to transfer your data to our service providers including Xero, ChurchSuite, Planning Center, HTB Group, Textlocal, WhatsApp and MailChimp, to enable fulfilment of the purpose for collection. We will also house your data within our own databases stored securely on site or online and only accessible by responsible and fully trained staff.Where such details are shared we have confidentiality agreements in place that restrict the use of your information to the purpose for which it is provided and ensure it is stored securely and kept no longer than necessary.We do not intend to store or currently store financial details (credit or debit card numbers) obtained through online transactions. We do not store such details online nor do we pass any information to third parties, except where we are legally required to do so, to assist fraud reduction, or to provide a service requested and minimise credit risks.Sensitive Personal Information: The Foundation may collect and store sensitive personal information in relation to services provided to you or events which you attend. Your personal information will be kept strictly confidential. It is never sold, given away, or otherwise shared with anyone, unless required, by law.

Please tell us as soon as any of your contact details change so that we can keep our records up to date.
You can change the way we contact you, or the kind of material we send you, at any time by contacting us by mail or email using the contact details below.You can unsubscribe from our regular emails or texts at any time by using the 'unsubscribe' or 'change preferences' links on the email or texts you have received.

You can request access to the personal information that the Foundation holds about you by contacting the Foundation’s Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request.If you wish to change personal information that is out of date or inaccurate at any time please contact us. The Foundation will take reasonable steps to correct any of your information that is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable by emailing the data controller on the address below.We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.

The Foundation will take reasonable steps to keep secure any personal information, which we hold and to keep this information accurate and up to date. Personal information, held electronically, is stored in a secure server or secure files.The Internet is not a secure method of transmitting information. Accordingly, the Foundation cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information. We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Your information will be held for a reasonable period or as long as the law requires or permits.